> ## Documentation Index
> Fetch the complete documentation index at: https://docs.attention.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Action Steps

> Reference for all the types of action steps available in Attention workflows.

Action steps define **what happens after a trigger fires**. They can be grouped into three main categories: AI steps, core logic steps, and integrated app steps.

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## 1. AI Action Steps

Use AI models or Attention’s intelligence to generate outputs or fetch insights.

* **Ask Attention**: summarize conversations, extract insights, or build follow-up emails
* **Attention Conversation utilities**: list conversations, fetch conversations, or query by ID
* **Ask OpenAI (ChatGPT)**: use OpenAI’s models for general-purpose tasks
* **Ask Anthropic (Claude)**: use Anthropic’s models for extended reasoning

**Example use cases:**

* Generate a discovery call recap
* Draft a follow-up email template
* Extract key metrics across multiple calls

## 2. Core Action Steps

Steps that manage logic, routing, and data handling inside the workflow. These include:

* **Routers**: branch execution paths with if/else logic
* **Loops**: iterate over lists of items (e.g., conversations or rows)
* **Storage**: collect and aggregate outputs across steps
* **Text Helpers**: transform or clean text values
* **HTTP Requests**: connect to any API by sending a request
* **Custom Code Step:** run Node.js & TypeScript code
  * To include data from previous steps, add pairs of keys and values as inputs in the Code Step configuration

**Example use cases:**

* Only continue if conversation label = “Discovery Call”
* Loop through all sales calls this week and append summaries to storage
* Send data via API

## 3. Integrated App Steps

These steps let you act directly in other SaaS tools.

Supported categories include:

* **G Suite**: Gmail, Google Sheets, Google Docs
* **CRMs**: Salesforce, HubSpot, Pipedrive, Zoho
* **Productivity apps**: Asana, Airtable, Notion, Linear
* **Data platforms**: Snowflake and others

**Example use cases:**

* Send Slack messages with meeting summaries
* Update Salesforce account plans automatically
* Log call recaps into a Google Doc