> ## Documentation Index
> Fetch the complete documentation index at: https://docs.attention.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Choose Which Emails Attention Sends You

> Turn email notification categories on or off for yourself, go back to your organization's defaults, or unsubscribe from all.

Attention emails you about activity on your calls and work, such as a new comment on one of your calls. Your admin sets a default for each kind of email, and you can override any of them for yourself.

## 1. Open your email notifications

1. Click your name at the bottom of the sidebar, then **Settings**. **Personal Settings** opens.
2. Scroll to **Email notifications** and click the card to expand it.

The card opens with a reminder that your admin sets the defaults and that you can override them below. Under it is one row per category, each with a switch.

![The expanded Email notifications card with the admin-defaults banner, the category rows and their switches, and the Unsubscribe from all card at the bottom; no overrides](https://mintcdn.com/attentiontech/3z-ikt7Uh6cBfv7V/images/email-notifications-categories.png?fit=max\&auto=format\&n=3z-ikt7Uh6cBfv7V\&q=85\&s=fe59077b7c8b79cbb3e33b40df0aebcc)

For your other personal settings, see [Connect Your Calendar & Personalize Attention](/core-features/personal-settings).

## 2. Know what each category sends

| Category | What you get |
| - | - |
| **Comments and mentions** | An email when someone comments on one of your calls, or @mentions you in a comment. |
| **Insights** | An email when an insight you ran has finished and its results are ready. |
| **Snippets** | An email when people view a snippet you created, listing who watched it. |
| **Agents & workflows** | An email when one of your Builder flows fails to run. |

Every category is on until your organization or you turn it off.

## 3. Turn a category on or off

Click the switch on a category's row. The change saves right away.

When your choice is different from your organization's default, the row shows an **Overridden** badge. Your choice applies only to you. Everyone else in your organization keeps the default.

![A category row switched off, with the Overridden badge next to its name and the Reset to org default (on) link under the switch](https://mintcdn.com/attentiontech/3z-ikt7Uh6cBfv7V/images/email-notifications-overridden.png?fit=max\&auto=format\&n=3z-ikt7Uh6cBfv7V\&q=85\&s=f7fc50199a7d1cb8e5f542415e80fce5)

## 4. Go back to your organization's default

On a row marked **Overridden**, click **Reset to org default** under the switch. The link shows the default in brackets, for example **Reset to org default (on)**.

The switch returns to the default and the **Overridden** badge goes away. From then on, that category follows your organization's default, including any later change your admin makes to it.

## 5. Unsubscribe from all

At the bottom of the card, turn on **Unsubscribe from all**. Every category switch turns off and locks, so you stop getting all the emails listed above.

![Unsubscribe from all switched on, with the category rows dimmed and their switches off](https://mintcdn.com/attentiontech/3z-ikt7Uh6cBfv7V/images/email-notifications-unsubscribe-all.png?fit=max\&auto=format\&n=3z-ikt7Uh6cBfv7V\&q=85\&s=a943aea869ca673d63562d539845de46)

To start getting them again, turn **Unsubscribe from all** off. Each category goes back to the choice it had before: your own override, or your organization's default.

## Emails you always get

These settings don't cover transactional emails, such as password resets, security alerts and invoice receipts. Attention keeps sending those, even when **Unsubscribe from all** is on.

> [!NOTE]
>
> Need help? Contact [support@attention.com](mailto:support@attention.com).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.