> ## Documentation Index
> Fetch the complete documentation index at: https://docs.attention.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Track Team Activity in Manager Analytics

> See how your managers and reps use Attention, filter by team, people and date range, and export the table to CSV.

Manager Analytics shows, person by person, how your team uses Attention: the calls they listen to, the comments and snippets they leave, the questions they ask Attention's AI, and whether their calendar and email are connected. Admins and Managers can open it.

## 1. Open **Manager Analytics**

In [Attention](https://app.attention.tech), go to **Analytics → Manager Analytics** in the sidebar.

The page has two tabs at the top. The number next to each tab is how many people it lists.

* **Manager Analytics**: one row per user with the Manager role.
* **Rep Analytics**: one row per user with the Sales Rep role.

Each row starts with the person's name and, below it, their team.

<img src="https://mintcdn.com/attentiontech/I8wCP48cvIhurB6C/images/manager-analytics-page.png?fit=max&auto=format&n=I8wCP48cvIhurB6C&q=85&s=a0062aedc4f77df0d55239b9f3549791" alt="The Manager Analytics page with the two tabs, the filters and the table" width="2880" height="1800" data-path="images/manager-analytics-page.png" />

## 2. Filter the table

The filters sit at the top right of the page and apply to the tab you are on. Switching tabs resets them.

* **Select Teams**: show only the members of one or more teams.
* **Select People**: show only the people you pick, searchable by name or email.
* **Date range**: **Past Week** by default. Choose **Past Month** or **Past Year**, or click **Custom Date Range**, pick the first and last day on the calendar, and click **Confirm Selection**. To go back to the past week, click the **×** in the date field.

<img src="https://mintcdn.com/attentiontech/I8wCP48cvIhurB6C/images/manager-analytics-date-range.png?fit=max&auto=format&n=I8wCP48cvIhurB6C&q=85&s=7e1a95c27f8753a66428c995a519a4ea" alt="The date range menu with Past Week, Past Month, Past Year and Custom Date Range" width="604" height="392" data-path="images/manager-analytics-date-range.png" />

## 3. Read the metrics

Both tabs share most columns. Counts cover the selected date range unless the table below says otherwise.

| Column | What it measures |
| - | - |
| **Calls listened to** | The number of different calls the person opened for the first time in the date range. Each call counts once per person, however many times they reopen it. |
| **Super Agent queries** | The messages the person sent to Super Agent. |
| **Attention links used** | **Rep Analytics** only. The number of different meetings in the date range whose calendar event used an Attention consent link. |
| **Conversation Insights** | The call insights credited to the person, such as the questions they ask and the templates they run on a call's [Insights](/core-features/call-insights) tab. |
| **Comments left** | The [comments](/core-features/comments) and replies the person wrote on calls. **per call** is the average number of comments on each call they commented on. |
| **Snippets created** | The [snippets](/core-features/snippets) the person created. **per call** is the average number of snippets on each call they clipped. |
| **Linked Calendar Account** | Whether the person has a calendar connected to Attention right now. The date range doesn't change it. |
| **Linked Email Account** | Whether the person has an email account connected to Attention right now. The date range doesn't change it. |
| **Logins** | How many times the person signed in to Attention in the date range. |

### See the details behind a number

Click a number in **Calls listened to**, **Comments left** or **Snippets created** to open a side panel with the items behind it, newest first, each with its call (or snippet) title and date. For comments, the panel also shows the comment text. Click an item to open its call in a new tab.

<img src="https://mintcdn.com/attentiontech/I8wCP48cvIhurB6C/images/manager-analytics-drilldown.png?fit=max&auto=format&n=I8wCP48cvIhurB6C&q=85&s=37939bbe2ebfe143c432cc45a3f7f26d" alt="The Calls listened side panel with the calls a person opened, newest first" width="1152" height="962" data-path="images/manager-analytics-drilldown.png" />

## 4. Export to CSV

Click **Export CSV** above the table. Attention downloads the rows you are looking at, with the filters you set, as a CSV file.

The file has one row per person with their name, **Email** and **Team**, then the same columns as the table. Comments and snippets each get an extra column with their per-call average (**Average comments left**, **Average snippets created**), and the linked account columns read **Yes** or **No**.

The file name tells you what it contains: the tab, the date range and, when you filtered, how many teams or people you picked. For example, `rep-analytics_2026-09-30_to_2026-10-07_2-teams.csv`.

<Info>
  Need help? Contact [support@attention.com](mailto:support@attention.com).
</Info>


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