> ## Documentation Index
> Fetch the complete documentation index at: https://docs.attention.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Give Super Agent Your Company Knowledge

> Upload documents and write articles that Super Agent uses and cites when it answers.

The Knowledge Base holds the reference material you want Super Agent to know: product sheets, pricing notes, battlecards, case studies, internal playbooks. When you ask [Super Agent](https://docs.attention.com/super-agent/guide.md) a question, it looks up the relevant parts of your Knowledge Base, uses them in its answer and links to the articles it used as sources.

## 1. Open the **Knowledge Base**

Click your name at the bottom of the sidebar, then **Settings**, then **Knowledge Base**.

The page has two sections:

| Section | What it's for | Who edits it |
| - | - | - |
| **Organization Knowledge Base** | Shared with your whole organization and used by everyone's AI agent | Admins |
| **My Knowledge Base** | Only you can see these articles. They improve your own agent's answers | You |

Each section has its own **Upload** and **New Article** buttons, so what you add goes to the section you add it from.

![The Knowledge Base page with the Organization Knowledge Base and My Knowledge Base sections](https://mintcdn.com/attentiontech/43p0arDxxMYahd12/images/knowledge-base-list.png?fit=max\&auto=format\&n=43p0arDxxMYahd12\&q=85\&s=a1f84388e7a37e88c65eba0f116db231)

## 2. Upload files

1. In the section you want, click **Upload**. The **Upload to knowledge base** dialog opens.
2. Click **Choose files** and pick one or more files. Attention accepts `.txt`, `.md`, `.csv`, `.json` and `.pdf` files up to 25 MB each.
3. Click **Upload**.

Each file appears in the list with its file name as the title. While Attention prepares it, the row shows **Indexing...**. When it's ready, the row shows how many sections Attention split it into and the date.

![The Upload to knowledge base dialog with Choose files and two files selected](https://mintcdn.com/attentiontech/43p0arDxxMYahd12/images/knowledge-base-upload-dialog.png?fit=max\&auto=format\&n=43p0arDxxMYahd12\&q=85\&s=945c17025fb27b027f96b5efae04791f)

## 3. Write an article

1. In the section you want, click **New Article**.
2. Type a title where it says **Untitled**.
3. Write the article in the editor below. Press `/` to add a heading, a list, a code block, a quote or a divider. Select text to make it bold, italic, struck through, a heading or code.
4. Click **Save**.

The article goes back to the list and is indexed like an uploaded file.

![A new Knowledge Base article with a title and text in the editor](https://mintcdn.com/attentiontech/43p0arDxxMYahd12/images/knowledge-base-new-article.png?fit=max\&auto=format\&n=43p0arDxxMYahd12\&q=85\&s=2299622e9774a9c0db2d3974a15c0944)

## 4. Edit or delete an entry

Click any row to open it:

* An **article** opens in the editor. Change the title or the text, then click **Save**.
* An **uploaded file** opens in a preview. To rename it, click the pencil next to the title, type the new name and press Enter. PDFs also have an **Open in new tab** link. To change the content of a file, delete it and upload the new version.

To delete an entry, click the trash icon on its row, then **Delete**.

> [!WARNING]
>
> Deleting an entry removes it from the Knowledge Base right away, and Super Agent stops using it. You can't undo this.

## Troubleshooting

> **A row shows Indexing failed**
>
> Attention couldn't prepare the file. Delete it and upload it again. If it fails again, contact [support@attention.com](mailto:support@attention.com).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.