> ## Documentation Index
> Fetch the complete documentation index at: https://docs.attention.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Call Labels

> Auto-tag every conversation with AI-powered labels so searches, dashboards, and coaching stay organized.

## Video Walkthrough

<iframe src="https://www.loom.com/embed/d69e2d37aab946b0b9f877925e009503?hideEmbedTopBar=true&hide_share=true" className="w-full aspect-video" frameborder="0" allowfullscreen />

## 1. Open Call Labels

1. Click **Settings → Call labels**.
2. Select **Add label category**.

## 2. Define the category

1. **Title** — name the type of label (e.g. *Call type*, *Competitor*, *Industry*).
2. **Teams** — choose the team(s) this label applies to, or **Select all**.
3. **AI prompt** — describe what the label should capture, for example:

   > “Differentiate the stage of the sales cycle this call belongs to.”

## 3. Add label options

Create **mutually-exclusive** options Attention can choose from—for instance:

* **Discovery** – “Tag if the call focuses on the rep asking diagnostic questions.”
* **Demo** – “Tag if the call centers on presenting the Attention platform.”
* **Closing** – “Tag if the call is a negotiation aimed at getting a signed contract.”

Add as many options as needed; each one should be crystal-clear and unique.

## 4. Test the prompt

1. Click **Test prompt** and run it against sample conversations.
2. Check that Attention consistently selects the correct label.
3. Refine the prompt or option descriptions until results are reliable.

## 5. Save & deploy

When you’re satisfied, click **Save changes**. The new Call Label is live—Attention will apply it automatically to future calls.

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## Tips

* Keep options mutually exclusive to avoid overlap.
* Use specific wording and examples in your prompt for best accuracy.
* Re-test periodically as your sales process evolves.