Partially updates a scorecard. Only fields present in the request body are modified; omitted fields retain their current values. Requires an org-scoped API key.
Scorecard UUID
Fields to update. All fields are optional; at least one must be provided.
Partial update payload for a scorecard. All fields are optional; at least one must be present.
Replacement title (1-128 characters, trimmed).
Reassign the scorecard to a specific team. Mutually exclusive with allTeams=true.
Reassign the scorecard to every team. Mutually exclusive with teamId.
Toggle the scorecard active state.
Type of interaction the scorecard evaluates.
conversation, chat, email "conversation"
Replacement detailed instructions (0-2000 characters).
Replacement expert-mode prompt (0-8000 characters).
Toggle expert mode.
Label-based criteria that gate when a scorecard is applied to an interaction.
{
"operator": "AND",
"conditions": [
{
"field": "label-uuid-123",
"value": "option-uuid-456"
}
]
}Scorecard successfully updated
Single-resource envelope wrapping a Scorecard.
A scorecard template used to evaluate a conversation, chat, or email.
{
"id": "sc-uuid-123",
"title": "Sales Discovery Scorecard",
"organizationId": "org-uuid-456",
"teamId": "team-uuid-789",
"allTeams": false,
"enabled": true,
"interactionType": "conversation",
"detailedInstructions": "Focus on discovery quality and next-step commitments.",
"scorecardPrompt": "",
"expertMode": false,
"isDefaultTemplate": false,
"criteria": { "operator": "AND", "conditions": [] },
"createdAt": "2026-04-16T10:15:00Z"
}