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Video Walkthrough

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Why comment on calls?

  • Capture feedback while the context is fresh.
  • Ask for coaching on tricky objections.
  • Spotlight best-practice moments for the wider team.

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Add a new comment

  1. Open the call in Attention.
  2. On the right-hand sidebar, click the speech‑bubble icon to open the Comments panel.
  3. Scrub or play to the exact moment you want to discuss, then click ➕ Add comment.
  4. Type your note. Use @name to tag a teammate (e.g. @Jacob).
  5. Set visibility:
    • Private – only the tagged person sees it.
    • Team – share with your team workspace.
    • Organization – visible to everyone (great for best practices).
  6. Click Comment.
Heads‑up: Tagged teammates get an automatic email that jumps them straight to this timestamp.

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View & reply to comments

  • All comments stay pinned to that moment in the call.
  • Click any comment to reply, edit, or delete (… menu).
  • Replies nest in a thread, so conversations stay tidy.

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Best‑practice tips

  • Get coaching on an objection: Tag your manager privately and ask for input.
  • Celebrate a great pitch: Share publicly at the Organization level.
  • Collaborate on a complex deal: Open the visibility to your Team so everyone can weigh in.