Add Attention to your Slack Workspace

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Overview

Install Attention’s Slack App to get all of your conversational insights and interact with Attention agents within your Slack worskpace.

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Configuration

The first step is to allow Attention to access your Slack workspace.

Create a Slack connection through the Attention Builder:

1. Go to Settings > Builder and create a new workflow to access the Attention Builder.
2. Click to ➕ icon to add a new node. Search for Slack.
3. In the node configuration window on the right, click “Create Connection”.
4. Name your connection and click “Allow”.

Once a connection has been created, add the Attention app to Slack channels:

In order for the Attention app to post messages in specific channels, it needs to be added to the channel by doing the following:

1. Type /invite in the channel’s chat.
2. Click “Add apps to this channel”.
3. Search for Attention and add the app.

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Use Cases

Once configured, partner with your Attention account manager to build out agents and workflows to fit your team’s unique needs. Examples include:

• Sales Team Sync: Export sales call transcripts or summaries from Attention directly into a dedicated Slack channel for real-time collaboration and feedback within the sales team.
• Coaching & Feedback Loop: Surface high-scoring and low-scoring calls with real-time alerts.
• Highlight Wins: Notify your team anytime a deal closes and include insights from sales conversation to uncover what helped move the needle.
• **Attention Agent: **Tag @Attention in Slack and get answers from your AI agents.

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Need Additional Support?

If you need further assistance or have inquiries, please contact our team at support@attention.com or reach out directly to your Attention account manager.