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Share the full recording of a call with a link. Anyone with the link can watch it, including people outside your company. To share only part of a call, create a snippet instead (see Share Snippets from a Call).

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1. Open the call

Go to Conversations → All Calls and open the call you want to share.

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2. Click Share

Click Share at the top right of the call. The Share full call dialog opens.

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3. Choose the sharing settings

Under Snippet sharing settings:
  • Notify me when link is viewed — Off by default. Turn it on to get an email each time someone outside your organization opens the link.
  • Shareable with public — On by default, so anyone with the link can watch. Turn it off to limit the link to people signed in to your Attention organization.
  1. Click Generate Shareable Link. The link appears at the bottom of the dialog.
  2. Click Copy shareable link. The link is now on your clipboard, and the button shows Shareable link copied!
Paste the link into an email, a chat or your CRM. The link is also saved in the call’s Snippets tab and in your library, so you can find it again later.
To share a part of the call from the same dialog, click Create a snippet.
A shared link keeps working until you delete it.
  1. Open the call and click the Snippets tab.
  2. Find the full-call link, click ⋯, then Delete snippet.
  3. Click Delete to confirm.
Once deleted, the link stops working for everyone you shared it with.

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Make a call private

A call is visible to your team by default. Making it private hides it from your teammates. Links you’ve already shared keep working.
  1. Open the call and click ⋯ at the top right, next to Share.
  2. Click Make Call Private, then Make Private.
To show the call to your team again, click ⋯ → Make Call Public, then Make Public.

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What the recipient sees

When someone opens the link:
  • You and members of the call’s team, when signed in, go straight to the call in Attention.
  • Everyone else sees the shared call page: the recording and the transcript, with the call title, the owner’s name and a Share snippet button that copies the link.
If you turned on Notify me when link is viewed, people outside your organization first see a Before you watch… screen. They enter their email and click Continue to Snippet, and Attention emails you that they viewed it.

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Use cases

  • Send the recording after a call to prospects or customers who couldn’t attend.
  • Know when a prospect watches with view notifications, and time your follow-up.
  • Keep sensitive calls to yourself by making them private.
Need help? Contact support@attention.com.