Attention Mobile App

The Attention mobile app brings Attention to your iPhone. It records the conversations that never happen on a video call, such as coffee meetings, conference chats, site visits and speakerphone calls, and turns them into calls in Attention with a transcript, notes and CRM sync, like any call the notetaker recorded. It is also the quickest way to review your team’s calls, listen on a plane, leave a comment or ask Super Agent a question when you are away from your laptop.

​

Get the app

1. The app is rolling out by invitation and does not appear in App Store search yet. Your Attention team sends you the install link. Open it on your iPhone and install Attention AI.
2. Open the app and sign in the way you sign in to the web app: Continue with Google, or Continue with email and your password. If your company uses single sign-on, the app sends you to your identity provider.
3. Allow microphone access when asked. Without it the app cannot record. Allow notifications to hear when a recording is ready.

​

Find your way around

The bar at the bottom has three tabs and a Record button. Tap your initials at the top of Home to open the menu: Upcoming meetings, Downloads, Settings, Submit feedback and Sign out. Your profile is at the top of the menu.

​

Record a call

Recordings are audio only.

1. Tap Record when the conversation starts, in person or on speakerphone. The timer starts and the status reads Recording.
2. Pause and Resume as you need. Swipe the recording screen down to keep recording while you browse the app. A bar at the bottom keeps the timer in view and brings the recording back.
3. Tap End, give the call a title and tap Upload recording. A test tap you never meant to keep can be discarded here instead.

The app is built so a meeting is never lost:

• It keeps recording with the screen locked and while you use other apps.
• Interruptions don’t end it. A phone call, Siri or another app taking the microphone pauses capture. The status shows Interrupted while it waits, and recording resumes on its own when the interruption ends, in the same recording.
• Nothing is removed from your phone until Attention has it. If you are offline, the recording is saved on the device and uploads when you are back online. If the app is closed mid-recording, it recovers what was captured the next time you open it and offers Retry.
• Storage takes care of itself. Seven days after a recording has uploaded and its call is ready, the app removes the phone’s copy. The call stays in Attention. Turn this off under Settings → Free up space automatically, or remove a copy sooner with Remove from this device.

After you tap Upload recording, the call shows Uploading and then Processing on Home. When the transcript and notes are ready, a Ready to review banner appears and, if notifications are on, you get a push notification. Tap either to open the call.

​

Review a call

Open a call from Home or Calls.

• Player. Play, skip 15 seconds back or forward, and tap the speed to cycle from 1x to 2x. Playback keeps going with the screen locked, with the call title and controls on the lock screen. Open the call again later and it resumes where you left off, at the speed you were using. Video calls play as video, and phone recordings play as audio.
• Transcript. The transcript follows the recording as it plays, and tapping a line plays from there. Tap a speaker’s name to rename them across the whole call, for example when a phone recording labels people Speaker 1 and Speaker 2.
• Details. The call’s tags. Tap More options at the top of the call to change them.
• Comments. Read your teammates’ comments, each pinned to its moment, and tap a time to jump there. To add one, swipe a transcript line left, or use the Comments tab to comment at the current time or a time you type. Reply, mention a teammate with @, and choose who sees it: everyone, your team or individuals. You can edit and delete your own. See Leave and Manage Comments.
• Ask about this call. The field at the bottom opens Super Agent with the call attached. Ask for a summary, the next steps or the objections that came up.

​

Call actions

Touch and hold a call on Home or Calls to:

• Rename the call.
• Download it: save it in the app to listen offline (see below), or save the video (MP4) or the transcript (PDF) to your phone.
• Share link: send a link to the call. Teammates who can see the call open it in Attention.
• Make private, so your team no longer sees it.
• Remove from this device, to free the space a phone recording uses. The call stays in Attention.
• Archive the call. It leaves your lists. You can restore it on the web.

​

Find calls

• Home shows your recent calls grouped by day. Tap See all calls for the full list.
• Calls lists every call you can see. Switch between My calls and Team calls.
• Filters narrow the list by Date, Tags, CRM record (when your CRM is connected) and People. Applied filters show as chips above the list, with a count of matching calls.
• Search finds any call you can see by title, person or company.

Calls from the last few minutes can take a moment to show up.

​

Listen offline

Save up to 10 calls in the app and play them with no connection, for example on a plane.

1. Open the call, tap Download at the top and choose Save for offline viewing. A check appears when it is saved, and the call reads Saved for offline viewing under the player.
2. Open Downloads from the menu to see what is saved and how much space it uses. Tap a call to play it. Swipe a call left to remove it, or clear all of them with Remove all downloads.

Downloads live in the app, not in the Files app, and removing one never touches the call in Attention.

​

Prepare for your next meeting

When your calendar is linked, Home shows your next meetings, and Upcoming meetings in the menu shows the days ahead. Every meeting carries a Prep button. Tap it and Super Agent opens a brief written from your past calls with those people, ready before you look. Refresh writes a new one. To link your calendar, tap Connect calendar on Home, which opens your Personal Settings in the browser, or link it on the web. Whether Attention joins a meeting is still decided by your auto-join settings. The app does not change them.

​

Ask Super Agent

The Ask tab is Super Agent on your phone, scoped to your calls.

• Start from a suggestion such as Recap my calls this week, or type your own question.
• Every answer cites the calls it came from. Tap a citation to open that call at the moment it refers to.
• Open Ask from a call or a meeting and that call or meeting is attached as context, so you can ask about the call or prep for the meeting.
• Your chats are the same ones you see on the web. Search, rename and delete them from the Ask screen.

Super Agent on mobile answers about calls only. Questions about deals, accounts and emails, actions that need your approval, and any question Super Agent asks you back are for the web app.

​

Settings

Open the menu and tap Settings. Submit feedback, in the same menu, opens a short form that goes to the Attention team.

​

Troubleshooting