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Connect Aircall to import your phone calls as they end. Imported calls appear in Conversations → All Calls.

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Open Integrations

  1. In Attention, click your name at the bottom of the sidebar, then Settings.
  2. In the settings menu, click Integrations.
  3. Click Add integration.
The New Integration dialog lists the tools you haven’t connected yet under Other Integrations. The New Integration dialog listing Aircall, Gong and Granola under Other Integrations

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Connect Aircall

  1. In the New Integration dialog, click Aircall.
  2. Aircall opens in a new window. Sign in and approve the connection.
When the window closes, Aircall appears under Others on the Integrations page.

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What gets imported

  • Each recorded Aircall call that ends after you connect. Calls from before you connected aren’t imported.
  • Attention transcribes the recording and analyzes the call like any other call.
  • Each call goes to the Attention user whose email matches the Aircall user on the call.
Calls shorter than the Minimum imported call duration are skipped. It is 120 seconds by default. You can change it in Settings → Organization Settings, under Call settings.

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Disconnect Aircall

  1. On the Integrations page, open the ⋯ menu on the Aircall row and click Delete.
  2. In the Aircall Account Removal dialog, click Remove.
Attention stops importing calls from Aircall. Calls already imported stay in Attention.
Need help? Contact support@attention.com or your Attention point of contact.